All policies
Every policy and legal document in one place, with the date it was last updated. They are part of the agreement you accept when you open an account.
| Document | Last updated |
|---|---|
| Frequently asked questions information | 14 September 2026 |
| Privacy policy | 22 October 2026 |
| Terms of service | 22 October 2026 |
| Cookie policy | 22 October 2026 |
| Acceptable use policy | 22 October 2026 |
| Anti-money-laundering, KYC and sanctions policy | 22 October 2026 |
| Safeguarding of funds | 22 October 2026 |
| Refunds and cancellations | 22 October 2026 |
| Complaints | 22 October 2026 |
| Accessibility statement | 22 October 2026 |
| Fees and charges information | 22 October 2026 |
| Security information | 22 October 2026 |
| Regulatory information information | 22 October 2026 |
| Agent and merchant agreement | 22 October 2026 |
Questions about any policy: contact us or write to the address on the complaints page. Changes to fees are announced to affected accounts before they apply.