Trading with someone you have never met
Every peer-to-peer trade has the same standoff: whoever moves first can be cheated. Escrow removes the standoff, and a dispute process with the evidence already attached removes most of what follows it.
Every trade between two people who have never met contains the same standoff.
If the buyer pays first, the seller can keep the money. If the seller delivers first, the buyer can keep the goods. Somebody has to go first, and whoever it is carries all of the risk.
The usual resolution is an argument in a chat window followed by one party giving up, which systematically favours whoever is most comfortable behaving badly.
Escrow removes the standoff
The buyer’s money moves into escrow when the trade opens. It is held on the ledger — genuinely held, not promised — and both sides can see it is there.
The seller is no longer being asked to trust the buyer. They can see the money. So they deliver.
The buyer confirms, and escrow releases.
Neither side can take it unilaterally, which is the property that makes the whole thing work.
Silence is not a strategy
The obvious attack: the buyer takes delivery and simply never confirms.
Escrow does not release on silence. It goes to a dispute, where a person reviews it.
So a buyer in that position is not quietly walking away with goods and money. They are making a case, in front of somebody, that they have to win. That changes the arithmetic of trying it.
Disputes with the evidence already there
A dispute carries the trade’s own history and the evidence attached to it. A reviewer is not reassembling events from screenshots sent by two people with opposite interests.
It is decided by a person, on that evidence and on the history of both parties. Not by an algorithm, and not by whoever complains most persistently.
History is visible before you trade
You can see a counterparty’s trading history, including disputes.
A pattern is apparent before you trade. Most bad actors are not clever; they are repetitive, and repetition is visible when history is.
When to use it
Any trade with somebody you do not know and have no way to pursue if it goes wrong — currency, goods, services, anything arranged between two individuals.
For a trade with your cousin, this is overhead. For one arranged in a group chat with a stranger, it is the difference between a trade and a hope.
What it costs
The fee for a completed trade is shown before you open it. A trade cancelled before delivery returns the escrowed money.
What you can check
These are facts about the running platform, not adjectives. Each one is visible in the product, in the API reference or in the ledger.
- Escrowed money is held on the ledger, not held as a promise — both sides can see it is there.
- Release requires the buyer’s confirmation or a dispute decision; neither side can take it unilaterally.
- A dispute carries the trade’s own evidence and history, so a reviewer is not reconstructing it from screenshots.
- Counterparty history is visible, so a pattern of disputes is apparent before a trade rather than after.
What it costs
The fee for a completed trade is shown before you open it. A trade that is cancelled before delivery returns the escrowed money.
Is it switched on?
Whether this is available depends on the authorisations in place and on what the administrator of a given deployment has switched on. That changes, and an article does not — so the live answer lives on the feature page, which reads it from the platform itself: P2P marketplace on the features page.
Read next
- Refunds and disputes — A promise you can actually keep.
- Wallets and transfers — Money that arrives the moment it leaves.
- Identity and tiers — Start with a phone. Grow into the limits.
Frequently asked questions
What stops the buyer taking the goods and refusing to confirm?
A dispute. Escrow does not release on silence — it goes to a person who reviews the evidence attached to the trade. A buyer who refuses to confirm a delivered trade is making a case they have to win rather than simply walking away with it.
How is a dispute actually decided?
By a person, on the evidence attached to the trade and the history of both parties. It is not an algorithm, and it is not whoever complains loudest.
Can I see who I am trading with?
You can see their trading history, including disputes. A pattern is visible before you trade, which is considerably more useful than discovering it afterwards.
Send with a QR code, add money by card or mobile money, issue a virtual card. Sandbox balances let you explore before any real money moves.
Keep reading
Échanger avec quelqu’un que vous n’avez jamais rencontré
Tout échange entre particuliers porte le même bras de fer : celui qui bouge le premier peut être trompé. Le séquestre supprime le bras de fer, et une procédure de litige avec les preuves déjà attachées supprime l’essentiel de ce qui suit.
The problem with sending somebody a code
A voucher code in a message can be forwarded, screenshotted and redeemed by whoever gets there first. A voucher recorded on the ledger can be redeemed once, by one person, and you can see when it was.
Connecting a bank account without signing away the keys
Bank connections let you pay by bank and prove income without uploading statements. The question worth asking is what you consented to, for how long, and how you take it back.